I always make it a point to caution my clients about thoroughly vetting contractors who claim expertise in flooring. Recently, a client of mine encountered an individual at Home Depot who, with insufficient rented equipment, attempted to sand their floors. Needless to say, the outcome was far from satisfactory - the stain appeared unevenly distributed, and an overwhelming amount of dust seemed to have settled everywhere. To alleviate their concerns, I reassured the client and his wife that they need not worry any longer, as they had chosen to work with bona fide professionals - 360 Hardwood Solutions.
We employed top-of-the-line vacuums to ensure that the house remained virtually free of dust throughout the entire process. Furthermore, by utilizing our own machinery, we were able to eliminate any time constraints imposed by returning rented equipment. Following our meticulous sanding procedure, we expertly applied a coat of Duraseal Golden Oak stain, complemented by a lustrous Duraseal Oil-based Satin finish. Needless to say, the clients were absolutely thrilled with the remarkable results they witnessed.
I was contracted by a construction company I collaborate with to provide a thorough cleaning for a tile in a client's space. The client was hosting a major event the following day, so I rearranged my busy schedule to ensure the basement tile was spotless for them. Despite the challenge of dealing with drywall dust and paint that covered every surface, our powerful scrubber handled it effortlessly. Both the contractor and, more importantly, the client noticed a remarkable transformation after our meticulous cleaning process. Although our expertise lies in hardwood, we also excel in surface cleaning for tile. The client was so delighted with our work that they expressed interest in hiring us for their business offices.
Our client's next door neighbor kindly recommended us to revive their worn-out floors. The carpets had become victims of the mischievous antics of their beloved old dogs, leaving behind unsightly pet stains. Recognizing the inconvenience, the clients graciously entrusted us with the project while they were away, ensuring minimal disruption to their personal lives. As we removed the carpet, we discovered that both the carpet and padding were still damp from the pet accidents.
With the clients' guidance, we visited a local flooring store where they carefully selected a durable prefinished hardwood that would withstand the test of time. Our team diligently removed the outdated laminate and carpet, replacing them with beautiful wide plank flooring. To add a touch of harmony, the client decided to sand down the handrails and newel posts to match the pristine new flooring. Accomplishing this was effortless for my skilled team and me.
Furthermore, we enhanced the aesthetic appeal of the house by replacing the outdated wooden balusters with sleek, contemporary iron balusters, bringing the home up to today's standards. When the clients returned to town, they were absolutely amazed by the remarkable transformation we had achieved.
I received a call from a familiar client who needed my assistance in finding a solution for their new home. They had opted for engineered hardwood flooring, but due to the constant foot traffic from their children and their large puppy, a cane corso, they were concerned about the condition of their floors. They wanted to explore options to uplift and protect their hardwood flooring.
Upon my initial inspection, I quickly realized that their daily routine was indeed taking a toll on the floors, but the main culprit was the use of polishes like mopnglo to "revitalize" their flooring. In reality, all these polishes were doing was creating layers of acrylic on the floor, which gradually made the surface appear dull and scratched.
I explained to them that I could restore their floors by removing the wax and applying a thick coat of water-based polyurethane, which would provide better protection in the long run. Aside from the inevitable dings and scratches caused by their energetic cane corso, the floor cleaned up beautifully. The fresh coat of polyurethane not only enhanced the floor's durability but also gave it a consistent sheen that they could be proud of, without any embarrassment.
Owner/Operator at 360 Hardwood Solutions.